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01732 823790

Privacy Policy

This privacy notice is a public declaration of how Bush Engineering Services Ltd applies the Data Protection Principles and Rights afforded to individuals by the General Data Protection Regulation (GDPR), to the personal data that we process. Bush Engineering Services Ltd is committed to complying with the principles relating to the processing of personal data under GDPR.

Name and contact details of our organisation:
Organisation: Bush Engineering Services Ltd
Registration Number: 2720306
Registered Office: Unit 2B Crabtree Close, Gravesend Road, Wrotham, Sevenoaks Kent TN15 7JL.

Categories of personal data

We collect a range of personal information relating to you, which may include items such as:
Email address
Telephone Number
Credit or debit information and/or other payment information
IP address
Any other personal information that you choose to provide to us when you complete any form we may request you to complete or otherwise make contact with us.

Purpose of processing

We use your personal information as follows:
To maintain our relationship with you whilst you are a customer and /or supplier.
To process orders and provide/receive agreed goods and services to/from you.
For invoicing, processing payments, account set up and maintenance.
To communicate with you, including to respond to information requests/enquiries submitted and/or obtain your feedback on our/your products and service.
For record keeping, statistical analysis and internal reporting and research purposes.
To notify you about changes to our products and services.
To decide on and notify you about price changes.
To monitor the quality of our/your products and services.
To investigate any complaint, you make.
To provide evidence in any dispute or anticipated dispute between you and us.
To obtain credit references, credit checks and for debt collection, fraud detections and prevention and risk management purposes.
To protect the rights, property, and/or safety of Bush Engineering Services Ltd its personnel and other.

Our lawful basis for processing information

In terms of the legal bases we rely on to process your personal information, these are as follows:

For the performance of a contract with you (such as a contract for the provision of goods and services) or to take steps at your request prior to entering into this contract.
To comply with legal obligations, including in relation to health and safety and environmental legislation, complaints and investigations or litigation.
To protect your vital interests or the vital interest of another person; e.g where you or they are seriously injured or ill.
For our legitimate interests in management of you account (including processing payments) and our relationship with you, and communication with you.
We may transfer information about you to other group companies for purposes connected with the management of the company’s business.

What are your rights?

Rights to be informed

Bush Engineering Services Ltd provides fair processing by way of this privacy notice.

Right to access

You have the right to request information about the personal data we hold on you at any time. You can contact Bush Engineering Services Ltd an we will provide you with your personal data via email.

Right of rectification

You have the right to request rectification of your personal data if the information is incorrect or incomplete. If other parties have been passed the information, where possible Bush Engineering Services Ltd will inform them of the rectification undertaken.

Right to erasure

You have the right to your information being erased, however we will only delete or remove your information on request if there is no compelling reason for us to keep it, such as legal contractual obligations, for the ongoing administration of a customer account or transactions for book keeping purposes.

Right to restrict processing

You have the right to request Bush Engineering Services Ltd to restrict the processing of personal data in certain circumstances. This will not affect the processing done so far, but could stop further processing. If Bush Engineering Services Ltd restrict further processing your personal data will be stored, but not processed any further.

Right to data portability

You have the right to receive personal data you have provided in a structured, commonly used and machine-readable format. You also have the right to ask that Bush Engineering Services Ltd transfer any personal information you have provided to another third party.

Right to object

You have the right to object to processing of your data in certain circumstances, this includes the right to object to direct marketing.

Rights related to automated decision making including profiling

Where such decisions have a legal impact (or similarly significant effect) on data subjects, you have the right to challenge such decisions under the GDPR, requesting human intervention, expressing your own point of view and obtaining an explanation of the decision.

Retention of your personal data

Records are kept for as long a they are needed to meet the operational needs of Bush Engineering Services Ltd together with legal and regulatory requirements. The retention of data is monitored and reviewed on an annual basis. All data is deleted in accordance with Bush Engineering Services Ltd disposal schedule where predetermined periods of retention have been agreed.

Implementation, monitoring and review of this notice

This policy will take effect from 25th May 2018. The Directors have overall responsibility for implementing and monitoring this policy, which will be reviewed on a regular basis following its implementation and may be changed from time to time.